Getting Here
CARE is situated at 5 Hood Street, Collingwood, directly opposite Collingwood Town Hall. We offer 24 Hr Emergency services for your convenience. Hood Street is a one-way service lane parallel to the Hoddle Street arterial road, on the western side (city side) of Hoddle.
Northbound Driving Directions:
If you are driving north up Hoddle Street (from Richmond / Monash Fwy), enter Hood Street from the left hand lane immediately after the Gipps Street intersection.
Southbound Driving Directions:
If you are driving south down Hoddle Street (from Clifton Hill / Eastern Fwy), you will need to be in the right-hand lane before you pass Collingwood Town Hall, then take a wide U-turn at the Gipps Street intersection. Enter Hood Street immediately after your U-turn.
Public Transport:
TRAIN: We are located within 2min walk from Collingwood Station, on the Mernda/Hurstbridge lines.
BUS: The Gipps St/Hoddle St bus interchange is right at our doorstep, serviced by the 246, 302, 303, 304, 305, 309, 318, 350, 905, 906, 907 and 908 buses.
Parking Information
There is free parking along Hood Street, plus an emergency client parking bay onsite at the front entry of our hospital. An additional three designated client carparks are provided at the rear of the clinic (via Islington Street). Further free parking (both timed and untimed) is available in surrounding streets.
Frequently Asked Questions
If your pet has developed any signs which concern you out-of-hours and your regular veterinarian is not open, then they may require emergency veterinary attention. If you are uncertain, you are welcome to ring us and ask, although over the phone we can never be certain that your pet won't require attention. During the consultation, an emergency veterinarian will take a history of your pet's illness (if they are on medications, please bring them), examine your pet and discuss options for diagnostics, care and treatment.
No, appointments are not required for emergency consultations, however please call ahead (1300 888 200) to notify us that you are coming so we can prepare for your pet's arrival. Appointments are always required for the specialist referral services.
Our emergency consultations are run on a triage system, where the most urgent cases are seen first. Therefore, there may be a wait if more urgent life-threatening cases require immediate attention.
Yes. We accept cash, EFTPOS, and credit cards (not American Express). If your animal is admitted to hospital a deposit will be required at the time of admission.
This depends on the veterinarian's assessment of your pet's condition. They will discuss with you a range of different treatment options and plans to suit you and your pet. They will also provide an estimate of costs. Our specifically designed intensive care unit within the hospital allows 24-hour care of patients who require ongoing treatment. Once your pet is stabilised, you will often have the option to transfer them back to the care of your regular veterinarian, who receives regular updates from our clinic whilst your pet is in our hospital.
